Re/Max All American at 1060 Elma G Miles Parkway, Hinesville, Georgia.

I had a terrible experience with this company. I was with them for over a year as a homeowner, and had a multitude of issues like doing repairs without my consent, not following up on questions or problems, making themselves unavailable to be reached, rent not being paid on time, allowing tenants to break pet agreements, not performing inspections as required, the list goes on.

They don't know what transparency is. If you want to have absolutely no clue what's going on with your house, this is the company for you. You are never kept updated on anything, and if you call, you are lucky to get someone at all, much less the one you're looking for. Don't bother emailing either, because they probably wont email back and if they do, it will be from one of a dozen different email addresses. None of which will have an actual person's name in the signature block.

I brought my concerns with the property management to the owner of the company, Bert Webb. That was a mistake. I've never had the misfortune of working with someone as immature and unprofessional as this woman. I'll save the description and transcribe an email she sent me on Christmas Eve here:

"Your not going to get anywhere insulting people
You have insulted me for the last time
Puppet master .
You are not as smart as you think you are.
I will have my Attorney contact your attorney .
Please send me his information
And have a wonderful day.
You must be a sad person inside .
I have never insulted you .
I have always been respectful to you .
After the email you just sent me insulting me like you did.
I no longer want any communication with you.

You know everything ....
Your always right....
It's your way or no way ....
You are smartest person in the world
And I know nothing ......
You want everything to be your way.
After all your a puppet master!
So
Please send me your attorney information
If it's Jag
Have them contact me
My husband and I retired from Army
22 years
I know a little about how Jag works.
But of coarse I no where
Near as SMART as You.......
Have a nice life..
And you will with your attitude!"

-Bert Webb

For context, this was in response to an email I sent where I very tactfully called her out on her lack of urgency and professionalism in the matter of managing my property. When you have to take your problems all the way to the top, and this is how the top responds, it's time to stop doing business with that company.